What information do we collect?
We collect information in a few different ways:
1. When you give it to us or give us permission to obtain it
When you sign in with your Google Play account, you voluntarily give us certain information. This can include your name, profile photo, and any other information Google Play API provides us. Google Play accounts are also necessary for us to offer opt-in Push Notifications. If you choose to make a purchase, you also provide us with payment information and other related information through the Google API.
You also may give us permission to access your information in other services. For example, you may link your Facebook account, which allows us to obtain information from those accounts (like email). Third party opt-in Advertisements are also a core part of the game. The information we get from those services often depends on your settings or their privacy policies, so be sure to check what those are.
2. We also get technical information when you use our products
There’s certain basic technical information that recorded automatically. Below are some examples of information we collect on a technical level:
Game Logs. When you play, we automatically log some game-related information such as current in-game progress. This log is periodically sent to our server so we can make sure all our systems are functioning correctly. It also helps us determine if there are any bugs or faults. Furthermore, this information can also help us with Customer Service, when players encounter a bug or a game-breaking error, we can use this information to roll-back the player’s game-state.
Internet Protocol (IP) address. The game records IP addresses of our players to determine which country they are form. This information is used only to survey our player base and for us to better serve the market by providing timely localization whenever the need arises.
Device Information. In addition to Game Logs, we may also collect information about the device you’re using, and unique identifiers. We may use this information to create a part of the Unique Identifiers for our users, this is purely for database purposes. Some settings on your device may also be read by the game, such as the Language setting, which enables the game to load immediately into the native device locale.
Deletion of your account, along with all relevate data, may be requested directly by contacting Runewaker at support@runewaker.com
How do we use the above collected information?
As seen above, most of the information collected are for in-game features, fundamental databases and quality of life. The information we collect can be used to provide communication channels to our players such as Push Notifications.
Personal Information Registered and Provided by You
To allow you to use the Service as smoothly as possible and to promote effortless communication between users, you may need to register user information such as phone number, email address, address or any other personal information which is related to the Service and may directly or indirectly identify users.
We uses information collected for the following purposes:
-to offer a stable and smooth Service to users.
-to verify your identity;
-to prevent any unauthorized/fraudulent use of or abuse of the Service;
-to improve and/or optimize the Service;
-to enable us to provide customer support and respond effectively to your inquiries and claims.
-to conduct user satisfaction surveys;
-to provide information regarding the Service.
-to measure the effectiveness of advertisements placed by us.
-to provide or promote services, products and benefits to you, including but not limited to special events and promotions from the Company.
-to identify event participants, send event notices, and/or deliver rewards.
-to aggregate statistical data regarding the Service.
-to provide new future developments regarding the Service;
-to process claims relating to purchased items and paid services;
-to notify you of any other important information regarding the Service and to contact you if necessary; and
-to comply with applicable laws or legal obligations.
How and when do we share information?
Game Logs are for internal use only. For third-party services such as Google Play, Advertisements or Facebook logins, the information we get from those services often depends on your settings or their privacy policies, so be sure to check what those are.
Runewaker Entertainment will not sell or publish any of your information, and in case of Law Enforcement, any circumstances will be in accordance of the Law within the affected region.
How do we make changes to this policy?
The privacy policy may change from time to time, when that happens we will update this page with the changes. If you continue to play after those changes are in effect, you agree to the revised policy. If the changes are significant, we may provide more prominent notice or get your consent as required by law.
How do we make changes to this policy?
The privacy policy may change from time to time, when that happens we will update this page with the changes. If you continue to play after those changes are in effect, you agree to the revised policy. If the changes are significant, we may provide more prominent notice or get your consent as required by law.
How can you request data deletion?
Deletion of your account, along with all relevate data, may be requested directly by contacting Runewaker at support@runewaker.com
How can you contact us?
You may reach us via email: support@runewaker.com
Effective: September 17, 2021
